The Problem

The hospital had a very primitive IT infrastructure with no electronic tracking system in place for documentation of patient flow. Operating room scheduling was not optimal and staff was hand-writing patient milestones – a process that was time-consuming, inefficient and wasteful.

The Solution

The Krasnoff Institute quickly deployed a team to design a system tailored to the hospital’s specific needs. The new web-based data entry platform is a tremendous time saver for the staff. Now, instead of writing their logs, all they have to do is click a button on the computer for fast and efficient documentation.

“If we hadn’t called in the Krasnoff Quality Management Institute, we would not have been able to move away from the clumsy time-consuming manual logs that were being used to a custom-tailored, web-based platform and databases for actionable intelligence. They responded to our specific needs quickly, providing us with real time patient information and an understanding of our bottlenecks. The traditional IT route or off the shelf solutions wouldn’t have worked for us. . . . Because of the Krasnoff Institute we were able to reduce OR time by a full hour. Everyone — physicians, patients, administrative leadership — is grateful.”

Kevin Beiner, MBA

Chief of Staff for North Shore-LIJ Health System

Former Executive Director, Manhattan Eye, Ear and Throat Hospital